Learning Support Officer

Overview

Buckinghamshire Adult Learning are the main provider of part-time learning opportunities for adults in Buckinghamshire, inspected by Ofsted in April 2024 and graded ‘good’ overall with an ‘outstanding’ grade for our adult provision. We offer a broad programme of taught courses, workshops and online learning delivered from almost 140 locations across the county including dedicated Adult Learning centres, schools, community and employer premises. We’re looking for a proactive and organised Learning Support Officer to join our Adult Learning team. Based at our Quarrendon and Millbrook centres, you’ll play a vital role in ensuring learners receive the support they need to thrive.

This is a fantastic opportunity to work in a collaborative environment where your coordination skills and commitment to inclusive education will help shape the success of our learners and support staff alike.

This is a part time position, working 20 hours per week. 

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.  

Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country. It is an area of outstanding natural beauty and ranks as one of the top rural areas to live in the UK and yet it is incredibly well connected– only an hour from London on the train. The county has a rich history and heritage and is the birthplace of the international Paralympic movement.

We are looking for motivated, ambitious and inspiring people to join us on our journey. You will be entitled to a range of different benefits to make sure you are happy both at work and at home.

About the role

As a Learning Support Officer, you’ll be the key link between learners, tutors, and support staff. Your role will involve:

• Identifying and coordinating learning support needs across various curriculum areas.
• Allocating and monitoring Learning Support Assistants (LSAs) and volunteers.
• Recruiting and inducting new LSAs, arranging training, and ensuring DBS checks are completed.
• Managing support staff schedules, covering absences, and processing pay and expenses.
• Recording and tracking learner support data for audit and quality assurance purposes.
• Collaborating with curriculum coordinators, business support, and quality teams to ensure seamless delivery of support services. 

About you

We’re looking for someone who is:

• Organised and proactive, with the ability to plan ahead and respond quickly to changing needs.
• A strong communicator, confident in liaising with a range of stakeholders and ensuring accurate information is shared.
• Tech-savvy, with good working knowledge of Microsoft Office and Google Suite.
• Experienced in education or support services, ideally with knowledge of post-16 learning support.
• Collaborative and trustworthy, embodying our values of being Proud, Ambitious, Collaborative, and Trustworthy.

You’ll need to be educated to NVQ Level 3 or equivalent, with Level 2 English and Maths. A PTLLS or Level 3 Award in Education and Training is desirable, as is a full driving licence. 

Other information

For more information about this role, please contact Laura Delaney at [email protected] or call on 01494 586562

Closing date: Midnight on Sunday 7th September

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/