Business Support Administrator - Supporting Children's Services (SEC/FTC)

Overview

We are currently seeking a talented Business Support Administrator to join our Corporate Business Support team. Our team is highly experienced in delivering services across various council departments. Our strength lies in our deep knowledge of key support services, ensuring the smooth operation of services provided by different Business Units.

This is a Secondment/Fixed-Term Contract post in Corporate Business Support supporting Children's Services until 31.03.2026.

About us

Join our dynamic Corporate Business Support team, where over 300 dedicated professionals provide a wide range of Business Support services across Buckinghamshire Council. We have been operating since April 2012 and are committed to demonstrating Buckinghamshire Council’s values through our work.

Our mission is to deliver front-line services with efficiency, value for money, and exceptional business process administration and project support. We pride ourselves on our resilience and adaptability to change, while upholding the processes, policies, and values of Buckinghamshire Council.

About the role

As a Business Support Administrator, you will play a crucial role in providing effective and efficient administrative support within a collaborative team environment. Your responsibilities will include:

• Typing letters and managing correspondence
• Receiving telephone calls and taking messages from both internal and external customers
• Note-taking at meetings
• Inputting data into the Council's databases and electronic systems
• Handling financial responsibilities
• Meeting deadlines and performing other general administrative duties

You must be able to work flexibly to respond to service demand, be able to demonstrate the ability to prioritise a varied and challenging workload efficiently, have both good verbal and written communication and have a good working knowledge of Microsoft packages.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements. 

About you

• Possesses good communication skills and accurate attention to detail.
• Knowledge and experience of taking meeting minutes. 
• Educated to GCSE / NVQ2 standard or equivalent, including in English and Maths.
• Keen to learn and able to juggle priorities effectively, often with conflicting demands.
• Caring and helpful and able to work as part of a team.
• Customer focused and has a can do attitude.    

Other information

Please see the attached job summary for further information.

If you would like further information about this role, please contact: [email protected] 

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent convictions and conditional cautions
• All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023).

For further information on filtering please refer to Nacro guidance and the guidance published by the Ministry of Justice (see, in particular, the section titled ‘Exceptions Order’).

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Resources cover a wide range of specialisms, including Human Resources, Finance, ICT and Business Operations. Our main focus is supporting the other directorates to provide the best possible service to our residents. To do that, we have to make sure we have the right people in the right roles across the organisation. From our finance teams, working strategically to ensure the best value from public money; to HR keeping our employees healthy and happy, each service is vital in making sure Buckinghamshire Council has what it needs to run effectively and efficiently.

As well as providing high quality services to other areas of the Council, you could also be helping us build on the revenue which comes from our external clients. If you are ambitious, customer-focussed and bursting with new ideas, we want to hear from you.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/