Public Transport Data and Infrastructure Officer

Overview

We have a fantastic opportunity for a Data and Infrastructure Officer to join our Public Transport Team. You will be part of a busy and friendly team who are responsible for co-ordinating all activities associated with the tendered bus network and the information and infrastructure across the County, helping us to promote and develop a high quality local bus network.

About us

• Our team sits within the Communities Directorate as part of Transport Services.
• We are a small but dedicated team with, among other responsibilities, the production of high quality and comprehensive information relating to bus services. We are required to react to changes to timetables on the commercial bus network.
• The wider team also manages bus contracts, bus pass issuing and roadworks impacting bus services and as a team we assist across all disciplines during busy periods or periods of absence.
• As a team with a specialist focus, we strive to ensure the best outcomes for residents and are often in contact with the public over matters which concern the operation of the bus network
• As well as Public Transport, the service area also has the Schools’ Sustainable Travel Team who manage and run initiatives to encourage non-car use to school including the school crossing patrol service. The two teams work alongside each other to promote and develop our service offerings.

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. 

About the role

• The main responsbilties of the role are to manage to the flow of data from operators regarding bus service timetable changes, checking, inputting and exporting that information into national databases, internal systems and onto roadside information. You will also assist in the preparation of information for the Buckinghamshire Council website.
• In addition, the role will have responsibility for managing the NAPTAN bus stop database, ensuring that this is maintained accurately and exported regularly to the national database.
• With support from the Lead Officer and Head of Service, the post holder will also be the day to day contact for our contract providers, in particular, Vix for the Real Time Passenger Information displays and Trapeze for the Bus Stop Database. This will include monitoring the passenger transport mailbox alongside colleagues and ensuring faults with this system are reported and followed up and that new orders are delivered.
• The successful candidate will receive training on the relevant software packages and will be getting involved in checking and importing data ready for the production of information.
• Support, progression, and development is available
• What are the most interesting/unusual/challenging aspects of the job – this is your chance to sell the role. 
• Buckinghamshire Council is highly regarded for the quality of information it produces for the roadside and by maintaining an estate of over 250 real time passenger information displays at bus stops. This role is an opportunity to be integral to that process and to work with our providers to develop our offering further.
• As part of a dedicated and knowledgeable team, you will have the ability to feed in to the wider work of the team in a welcoming and collaborative environment that gives the right candidate the opportunity to develop new and varied skills.
• This is a unique opportunity for either someone with a solid background in database management, project work or experience of working within the bus industry who has the skills learn the specialist systems and processes we use.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

About you

We are looking for a candidate either with a background in the operation or promotion of public transport services or otherwise with experience of managing databases and processes who can put these skills to use in the public transport sector.  The role is reactive to changes submitted by commercial operators and often requires periods of higher workload.

You will have a keen attention to detail and the ability to work to tight deadlines.  You will be able to plan and manage your own workload and be able to prioritise this accordingly with the input of management in the team.

Other information

For further information on this role please see the attached job summary.

Our team work a hybrid model of home working and office working, generally with 1-2 days per week in the office, although the office can accommodate a greater number of days in the office.

The post holder will occasionally be required to attend meetings in person and access to a vehicle would be an advantage.

Number of positions available: 1

Closing date: Midnight Thursday 9th January 2025

Interview-type / process: In person at an office location in Aylesbury

If you would like to have an informal conversation with the recruiting manager, please contact: James Loader, Head of Public Transport, 01296 674426 [email protected]

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Our Communities directorate works across the county to deliver a number of the key customer-facing services that our residents, businesses and visitors rely on every day. 

This directorate includes a wide range of services, including:

• collecting and disposing of waste and recycling
• maintaining our roads and Rights of Way network and parking
• ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers
• managing Country Parks
• leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy
• licensing, cemeteries and crematoria

The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment. 

We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that’s through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/