SAP Technical Analyst

Overview

We have an excellent opportunity for an SAP Technical Analyst to join Buckinghamshire Council. With a wide array of SAP technologies being used, you will be responsible for delivering support and development services on a large and complex SAP Landscape.

By working with us, you are part of something bigger. From supporting residents who are at the heart of what we do, to shaping our county for now and future generations – as a Buckinghamshire Council employee, you contribute to the local community, whatever your role.

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. 

The SAP Technical Team is part of the ICT Service. The SAP system is Buckinghamshire Council’s integrated corporate system for Finance, HR, Payroll and Procurement (purchasing & invoicing). The SAP Solution is used by over 4500 users in the Council as well as 200 schools throughout the County.

The SAP Technical Team works alongside other Corporate Applications and Integration Teams to support the organisation’s core systems. The SAP Team’s core focus is to ensure the day to day smooth operation of the whole SAP Landscape. We have a small but dedicated team of 5 Analyst’s, the SAP Landscape consists of about 25 applications and 30 interfaces, with continual changes due to a focus on process improvement, application consolidation and application maintenance.

About the role

In this role you will be an integral part of the SAP Technical Team, providing support for key SAP applications. There are over 40 virtual servers hosted in Azure, which supports a variety of SAP technologies such as ERP/SRM/PI/BI/Solution Manager, Portal and Fiori Technologies.  The system is also closely integrated with a number of other IT systems using Business Connector.

You will maintain the SAP platform to ensure that the applications and database are maintained at the appropriate release levels, this is achieved through installing, patching and upgrading systems as required.  You will also provide Level 3 support to end users and carry out  supporting tasks including maintenance of user guides and communication with end-users. You will also have the responsibility of system monitoring to ensure the smooth operation of the SAP systems in line with BCC ITIL processes.

This is a career graded post with the opportunity to progress as you gain more knowledge and experience.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements*.

*subject to current Government Covid-19 Guidance

About you

With relevant practical experience, you will have excellent written and verbal communications skills, and the ability to explain technical information in a way which non-specialist users can understand.

You will possess excellent ICT skills with excellent attention to detail.

For more detail of the skills, knowledge and experience relating to this role, please see the job summary attached.

Other information

Closing date Wednesday 1st Jan 2025

Interview date TBC

For an informal conversation about the role please contact Firaz Alyas on: [email protected]

For further information on this role please see the attached job summary.

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Resources cover a wide range of specialisms, including Human Resources, Finance, ICT and Business Operations. Our main focus is supporting the other directorates to provide the best possible service to our residents. To do that, we have to make sure we have the right people in the right roles across the organisation. From our finance teams, working strategically to ensure the best value from public money; to HR keeping our employees healthy and happy, each service is vital in making sure Buckinghamshire Council has what it needs to run effectively and efficiently.

As well as providing high quality services to other areas of the Council, you could also be helping us build on the revenue which comes from our external clients. If you are ambitious, customer-focussed and bursting with new ideas, we want to hear from you.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/